Security Blanket® Frequently Asked Questions

For Sales Information
call 1.866.230.1307
or email
For Technical Support call 1.866.230.1317
or email
What is the difference between Security Blanket Standalone and Security Blanket Enterprise Edition?
Security Blanket Enterprise Edition was developed for organizations with a medium-to-large number of servers. It is comprised of an Administration Console where all servers can be centrally managed. The standalone version of Security Blanket is installed on each individual server. With Enterprise Edition, the Console communicates with each standalone server, allowing centralized management. Organizations with a smaller number of servers may elect to simply run the standalone version on each server and manage them independently.
Which operating systems are supported?
The current release of Security Blanket supports RedHat®Enterprise Linux® 4 and 5, CentOS 4 and 5, Oracle® Enterprise Linux (OEL) versions 4 and 5, Fedora™ 10, 11 and 12, Solaris™ 10, Novell® SUSE® 11, and openSUSE® 11. Security Blanket is also validated on IBM® Systems Application Advantage for Linux.
Does Security Blanket have a command line option to facilitate automatic report generation, applies, and scans?
Yes. The command line option is available in Security Blanket. Additionally, we have enhanced the command line option to allow it to run without graphical libraries installed, creating a batch mode.
Is Security Blanket User Documentation Available?
Yes. The product includes user documentation that is integrated in "Help". A PDF version of the Security Blanket Administration Guide is also available.
What level of support is provided with Security Blanket?
Security Blanket users who purchase a maintenance contract or are in an active trial period are entitled to basic technical support, including installation troubleshooting, bug fixes, functionality upgrades, and security profile updates.
Report questions or issues through email at Security Blanket@TrustedCS.com or by phone at 1.866.230.1317.
Immediate phone support is available Monday through Friday from 9:00 am until 5:00 pm ET.
TCS cannot be responsible for providing consultative advice on locking down specific environments.
Is there a return policy if the software does not fit my needs?
TCS encourages users to “try before you buy” by selecting the "TRY ME" link on the Security Blanket webpage. We fully expect users to be happy with the product’s ease and flexibility to define appropriate lock down profiles. Although all sales of Security Blanket are final, we do encourage any user with problems or concerns to contact us at 1.866.230.1317. Your satisfaction is our top priority.
Does the product include maintenance?
A one year maintenance contract is available for Security Blanket and includes basic technical support via phone and email, installation troubleshooting, bug fixes, functionality upgrades and security profile updates. Maintenance can be renewed on an annual basis.